think more
Deep research insights for our time of exponential change.
Meet our first product:
Exploratory listening™
Investigate challenges and understand how people make decisions through the scientific discipline of qualitative research.
Our researchers have mastered the art of helping people open up to share their perspectives. Our conversational analysis algorithm rapidly synthesizes hours of interviews into valuable insights. Our report interface brings everything together with clickable references to direct quotes underlying the analysis.
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Why is listening valuable?
Listening lets you test your assumptions and hone your direction, so you don't waste resources wandering in the dark. Here are a few common use cases.
Product development
Identify areas of friction. Prioritize the features that matter most. Build what customers want.
Sales & revenue
Understand the reasons behind missed opportunities and conversion issues. Ensure your messaging is on point.
Marketing & communications
Understand your audience more deeply. Prevent messaging problems. Create a brand that people love.
Government & public policy
Know what people are thinking and feeling. Respond to disruptive events more quickly. Better serve constituents.
How does listening work?
Intuitive process. Actionable intelligence.
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1
Plan
Work together to define your research goals and create an interview guide.
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2
Implement
Recruit participants and conduct interviews to gather perspectives and uncover signals of interest.
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3
Analyze
Generate an interactive insights report with thematic groupings using our proprietary AI technology.
Feedback from our customers
Integral to informing our go-to-market strategy
"Expansively’s qualitative research strengthened how we communicate our value proposition to customers. The interview process helped people open up and share authentic feedback. The insights that came out of the research have been integral to informing our go-to-market strategy and product development decisions."
Uncovered untapped revenue and strategic opportunities
"Expansively's market intelligence solution helped my team uncover untapped revenue and strategic acquisition opportunities. The team was invaluable to our adaptability and agility during the digital acceleration of the advertising industry, when we needed to move fast while staying precise in our value proposition. This rate of change for our team played directly into our eventual sale of the company in Feb 2023."
True excavators of critical intelligence
"Let’s face it, we live in a ‘surface level’ world. When it comes to research and searching for that critical intelligence, Expansively's researchers are true excavators."
Frequently asked questions
Pricing varies widely according to topic complexity, number of interviews, expected interview length, and interviewee compensation.
Our conversational analysis algorithm produces reports that are generally very accurate. Additionally, every report is reviewed and edited by a human researcher before it is delivered.
We use a third-party AI voice transcription service and OpenAI for various processing tasks. While our systems and those of our partners are secure, our standard service may not be suitable for research involving confidential medical information or highly-sensitive trade secrets. Learn more about OpenAI's security and privacy practices.
For larger projects with extra privacy needs, we are able to set up secure private cloud instances with local AI processing.
Absolutely. Continuous listening helps you identify market shifts and monitor the real-world impact of your actions.
Not at this time. We’re evaluating the demand for this functionality and may implement it in the future.
We’d love to hear from you. Reach out to us from our contact page.